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How can I check my order status?

You can check your order status at any time through your Vonage Online Account.
  1. Using your Username or Phone number and Password, log into your Online Account.
  2. Click on the Orders tab
  3. Your Order status will then be displayed
  4. For more information, click on Order Details.


How long will it take me to receive my phone adapter upon sign up?
In most cases, your phone adapter and welcome kit will arrive in 5-7 business days.
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Terms and conditions: Vonage® and Vonage The Broadband Phone Company® are registered trademarks of Vonage Marketing LLC.

©2014 Vonage Marketing LLC. All Rights Reserved. 1Applies to UK landline numbers starting with 01, 02 and 03. Calls to geographic landline numbers in our international call plans are unlimited and do not include calls to mobiles unless specified. Calls are billed on a per second increment and international calls are subject to a 60-second minimum. Fair usage policy applies. Broadband required. Minimum set up fee of £18.98 applies. View our full terms of service here.