Browse By Topic

Are conversations on a Vonage line secure?

A conversation on a Vonage line is actually more secure than one over an ordinary phone line. A VoIP conversation is broken up into pieces called packets. These packets are sent over the Internet and reassembled at the listener's end. Packets contain no meaningful identifiers in them. Your account information, for example, is not transmitted in these packets. The packets don't necessarily take the same path over the Internet, and will travel only to the intended location (the listener). This means that someone can't simply tap into your conversation, or redirect your packets somewhere else.
Additionally, our servers that handle calls have various security features to prevent unauthorized access to the internal network. All of this makes Vonage an extremely secure means of communication.
Was this answer helpful?
Your rating has been submitted, please tell us how we can make this answer more useful.

Terms and conditions: Vonage® and Vonage The Broadband Phone Company® are registered trademarks of Vonage Marketing LLC.

©2014 Vonage Marketing LLC. All Rights Reserved. 1Applies to UK landline numbers starting with 01, 02 and 03. Calls to geographic landline numbers in our international call plans are unlimited and do not include calls to mobiles unless specified. Calls are billed on a per second increment and international calls are subject to a 60-second minimum. Fair usage policy applies. Broadband required. Minimum set up fee of £18.98 applies. View our full terms of service here.